Privacy Policy

Last Updated: 29-July-2024

Introduction

Welcome to SurveyLoom. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform.

Information We Collect

  • Personal Information: We may collect personal details such as your name, email address, and payment information when you register or make a purchase.
  • Survey Data: Any responses and data collected through surveys you create or participate in are stored and processed on our platform.
  • Usage Data: Information about how you use our service, including your IP address, browser type, and interaction with our platform.

How We Use Your Information

  • To provide, maintain, and improve our services.
  • To process transactions and send related information.
  • To communicate with you about updates, promotions, and service-related information.
  • To monitor and analyze usage and trends to enhance your experience.

Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf.
  • Legal Authorities: When required by law or to protect our rights.

Data Security

We implement robust security measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

  • Access and Correction: You can access and update your personal information at any time through your account settings.
  • Deletion: You can request the deletion of your account and data.

Cookies and Tracking

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].